Frequently Asked Questions

Yes, absolutely. Whether you’re taking your first step into fitness or getting back after a break, GoFit is designed for all levels. Our user-friendly gym layout, intuitive equipment, and welcoming environment make it easy to start and keep going.

Yes. Our staff and certified trainers are friendly, professional, and always ready to assist. Whether you need help using a machine, navigating the GoFit App, or setting fitness goals, we’ve got you covered.

Definitely. Many women and first-time gym-goers say they feel safe and supported in our clean, well-lit, and non-intimidating spaces. GoFit is designed to be inclusive and empowering.

You can sign-up online – it’s quick and easy. Pick the GoFit Club that suits you best. Then, select the best membership plan for your lifestyle. Next, follow the prompts to enter your personal information and payment details. Once that’s complete, you’re good to go.

GoFit clubs are keyless, which means you do not need a membership card or keyfob to enter the gym. Simply download the GoFit app and proceed to log in with your details. Your membership QR code card to GoFit can be accessed via the app.

Nope. All plans are transparent with no annual fees. Choose between a monthly recurring membership (contract) or month-to-month membership.

The GoFit App allows you to manage your membership, book group workouts (where available), access the gym with keyless entry, and track your fitness progress—all from your phone.

Once your membership is activated, simply open the app and scan your personal QR code at the entrance gate to enter.

Follow these steps:

1. Tap the Login icon on the homepage
2. Select “Reset Password”
3. Enter your email and tap “Reset Password”
4. Check your inbox and follow the link and prompts to set a new password

The current GoFit app will be discontinued on 14 July 2025 at 10:00pm and will no longer function. You’ll need to download the new GoFit Fitness app to continue booking classes and managing your membership. Please note that any past data, such as check-in history, will not be carried over.

We’re here for you. Please see a staff member at your GoFit club during staffed hours, and they will be able to assist you with your query.

From strength machines and free weights to cardio gear and functional training tools, each GoFit club is equipped for all fitness styles. There are also areas for stretch and recovery, and for full-body conditioning.

Find a GoFit gym near you to learn more about each club’s facilities.

Cleanliness is one of our top priorities. Our facilities and equipment are regularly cleaned and sanitised to maintain a high standard of hygiene throughout the day. 

Yes. All GoFit Singapore clubs include clean shower rooms and secure lockers. Please bring your own towel and padlock.

Visit your GoFit club webpage to see the full suite of amenities available at each club.

Yes. Filtered water dispensers are available. Just bring your own bottle to refill and stay hydrated.

Yes. Most clubs include a designated zone for stretching, foam rolling, and recovery exercises.

Yes. Personal training is available at select GoFit locations. Our certified trainers can support a variety of goals, including fat loss, strength gains, rehabilitation, and sport-specific training.

Learn more about personal training at GoFit Singapore by reaching out to your respective GoFit clubs.

We recommend speaking to a club staff or trainer at your GoFit location to get started.

Prices vary depending on your trainer and package. Please speak to the club team for trainer profiles and current rates.

Whether you’re a beginner or a seasoned gym-goer, personal training helps keep you accountable, improves your technique, and accelerates your results.

• GOAL: Contract plan (12 months), lowest monthly rate
• FLEX: No contract (1 month), more flexibility

As an add-on, there is the option to upgrade your membership with a Plus or Plus X. These upgrades will enable access to multiple GoFit clubs across Singapore within your membership.

• Add-on Plus: Access to all GoFit clubs in Singapore except GoFit Geylang
• Add-on Plus X: Access to all GoFit clubs in Singapore including GoFit Geylang

We offer contract (Goal) and no-contract (Flex) plans. Both have Plus tiers for multi-location access. Check your desired GoFit club location page for full details.

You can request cancellations through the GoFit App. Contract terms and notice periods apply, depending on your plan.

If you are unsure, please speak to a staff member at your GoFit club for details and assistance.

Login to your member portal or GoFit App to edit your account and payment information.

Yes, membership freezes are available. Before doing so, we strongly encourage you to speak to a GoFit staff to understand the terms, eligibility and details of freezing your membership.